Refund policy

Gold Dust Jewelry – Return & Exchange Policy

Handcrafted Uniqueness
Each Gold Dust piece is handcrafted with care, using natural stones and artisanal techniques. Due to this, slight variations in colour, texture, or shape may occur. These are not imperfections but a mark of authenticity and craftsmanship.

No Return / Refund Policy
Every order goes through a thorough quality check before dispatch to ensure you receive exactly what you see online. As our jewelry is handcrafted and made to order, we do not accept returns or issue refunds under any circumstances.

Exchange Policy
If you receive a product that is damaged or broken in transit, you may request an exchange.

Steps for Exchange
Please email us at goldust.shop@gmail.com within 24 hours of receiving your order, along with clear photos and your order details.
Once verified, our team will guide you through the exchange process.

 

Once the refund is approved, the amount will be credited to the original payment method within 7-10 business days
Shipping policy- The product will be delivered to you within  8 working days
Return policy- Return the product within 0 days. We will deliver the replacement within  0 days/time.